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Stupid Freaking Auto Installing Spy/Software
Published on October 26, 2003 By russellmz In Personal Computing
I was merrily scrolling through my Add/Remove programs list trying to free some hard drive space by deleting unused programs. I am a virtual packrat, hoarding programs "just in case", or "maybe one day I'll use it". Towards the end I see a program called Viewpoint Media Player. Never downloaded and installed this. Never saw it before. Immediately I knew it was some junk spyware program that somehow got onto my system and didn't get caught by my spyware deleting programs.

So, like any sensible person with a question and an internet connection, I headed to google.com. There I eventaully got to an anti-spyware page that said Viewpoint was bundled with the new version of AIM, which I had downloaded some weeks ago.

Damn. It.

The AIM(AOL Instant Messenger) installer didn't say anything about other programs being installed on my computer. Most likely my firewall stoppped it from sending any random info out but I can't be sure what the damn thing has done.

Here is my privacy policy: I do not want any type of crap on my computer unless I specifically OK it. I do not want anything installed without my permission. I don't want some poorly programmed piece of crap crashing my computer, changing my bookmarks and homepage, and making itself part of the operating system so I can't delete it without instructions from the internet. I do not want programs that record what I am doing. I don't want programs accessing the internet at random intervals to send data to its home servers. I don't care if "At no point is the CUID connected to a user's name, email address, or other personal contact information". I don't freaking believe what is written in the privacy policy (which I didn't even get a chance to read since it installed without my knowledge), nor do I trust your abilities to safeguard my personal data even if you are telling the truth.

When can you install something on my computer? If you get within arms length distance of my computer and can install it before I cave your head in with a baseball bat, then I will allow it.

Anyway, I went to Add/Remove programs, highlighted it, and hit Remove.

Then I went to my file search utility and told it to look for anything with the name "Viewpoint". There were two or three separate folders still on my hard drive with the Viewpoint name. Lazy pieces of crap were too freaking lazy to program the remove utility properly and actually have it REMOVE the damn program. I had to delete the folders manually after making sure that nothing important was in them. Most likely AIM will still function normally over the next few days but now I have a nagging what-if to deal with. F--kers. The both of them.

That is why I like freeware but not adware or spyware. Freeware is usually all about respecting the user. Consider: I have a popup blocker, server proxy that stops internet ads and other annoying internet inventions like auto-playing looping music and scripts that change your bookmarks. I have a firewall. I never download any program unless I am sure it is an official patch/program or that it is a widely known and used freeware program. Yet this thing still got onto my computer and I haven't noticed it for days or weeks. Makes me wonder how many computers are now happily sending info to their home servers. Don't worry too much. I'm quite sure the spyware authors are hard at work making sure that "At no point is [your] CUID connected to a user's name, email address, or other personal contact information".

addendum:
Some people are still having problems even after they delete Viewpoint. The only thing actions I can recommend is after going to Add/Remove and removing Viewpoint to go to Start > Find > Files & Folders and search for "Viewpoint". Delete anything in there that you think is part of the Viewpoint Media Player program. If you still have problems try these spyware removing programs:

Spybot
Adaware

Comments (Page 11)
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on Feb 05, 2006
And in addition to the above, those other programs that are being installed are also widely known and widely accepted media players that don't advertise to your face everytime you turn around, or at the very least they give you the option to turn it off, Viewpoint doesnt give you that option.
on Feb 27, 2006
A very good article. Like the rest of you good people I have been trying to get rid of this thing. however my ISP is AOL. Every time I launch AOL 9.0 my Advanced Uninstaller Monitor tells me a program is trying to install itself, but unlike any other installer, this one is sneaky, despite having deleted it a dozen times. So I intend to change my ISP.
on Mar 21, 2006
I had written Viewpoint a letter and this is what It Said- and this was my reply from them - you can also write them and post your comments, the link is this -

support@viewpoint.com

And this is what I Asked them:

If you people say it is not Spy or Adware, then why would I, my friends, and co workers most leading brand of Spy & Adware protection say it is, High threat and and also suggests for us to delete it, And when removed, it is there again without our knowledge, actually is this not... Illegal


There reply was this


Hello Jay,

The Viewpoint Media Player is the basis for many of the cutting edge graphics and applications one uses today on the web. If you’ve ever looked at a 3D car model, a virtual room, a 3D server, or any of the other interactive content we’ve created for our clients, then you’ve needed the Viewpoint Media Player. We’re an integral part of the AOL operating system enabling AOL users to choose desktop themes and 3D Super Buddies for their desktops and IM’s. The Viewpoint Media Player is bundled with AOL, AIM, Netscape, certain Adobe products, and newer computer purchases through the manufacturer. In order to run AOL, you must have the Viewpoint Media Player installed on your machine. This is why it re-installs after you uninstall it. It is AOL's policy not to list us explictly in their EULA when installing.

We do not install any 3rd party software nor do we collect ANY personally identifiable information (i.e. hard drive, credit card numbers). The Viewpoint Toolbar is compliant with Better Business Bureau and TrustE privacy standards, and has received 4 out of 5 stars from PC Magazine. Additionally, we have been reviewed and certified as completely FREE of spyware and adware by leading anti-spyware scanners. If the scanner you are referencing is XoftSpy, we are working with them to change our designation as a major threat to your software.

We sincerely apologize for the inconvenience our software may have caused you. We believe in making the user experience on the web more robust. We want to continue to be the leader in cutting-edge graphical content for the web and provide our users with applications that are fun to use and make their web experience more productive. Please feel free to contact us for any further questions or comments you may have.

Best Regards,
Anna
Tech Support

*And To let you all know also it is not just AOL I have been finding this on !*
on Jul 13, 2006
I HAVE SYSTEM MECHANIC 6.0 THE MAIN REASON I GOT IT WAS BECAUSE OF THE ADD/REMOVE SOFTWARE/PROGRAM.
YOU HAVE 3 CHOICES. YOU CAN USE THE ADD/REMOVE JUST THE SAME AS WINDOWS, OR YOU CAN USE ADD/REMOVE + ONLY UN-INSTALL SPECIFIED APPLICATION, IGNORING ANY ASSOCIATED ELEMENTS.
OR YOU CAN CHOOSE A UN-INSTALLATION DEPTH, MEANING-
1) UN-INSTALL SPECIFIED APPLICATION AND ALL ELEMENTS CONTAINED IN ITS FOLDER.
2) INCLUDE ITEMS WITHIN APPLICATION'S SUB-FOLDERS.
WHICH INCLUDES, UN-INSTALLATION SCOPE, MEANING-
1) FIND RELATED FILES AND FOLDERS.
2) FIND SHORTCUT ITEMS.
3) FIND REGISTRY ITEMS.
4) FIND ENTRIES FROM SYSTEM CONFIGURATION FILES.

THERE IS NOT ONE FILE OR HIDDEN FILE OR ANY THING ELSE THAT THIS PROGRAM WILL NOT FIND. LEAVING ME WITH A GOOD FEELING THAT I WILL NOT HAVE TO DEAL WITH THIS OR ANY OTHER UNWANTED PROGRAM POPPING UP LATTER.
ONE GOOD THING FOR ME IS I HAVE A CABLE MODEM THAT IS HOOKED TO A DUEL PROCESSOR, 4 GIGS OF MEMORY, DUEL HARD DIVES IN RAID CONFIG. SO FOR ME IT DOES NOT TAKE LONG AT ALL TO DO THESE SEARCHES. WHERE AS MY MOTHER AND FATHER HAVE THE SAME "SYSTEM MECHANICS 6.0" AND THEY HAVE THE AVERAGE COMMON HOUSE HOLD PC 500 MB RAM, 2800 AMD CPU, DVD REWRITE ,CD REWRITE, 40 GIGS HARD DRIVE. AND DOING THE DEEP SCANS LIKE I DO TO FIND STUFF TAKES THEM MUCH LONGER.
SO I HOPE THIS HELPS THOSE WHO CAN NOT CLEAR OUT THE "VIEWPOINT" PROGRAM COMPLETELY OUT OF THERE PC.

OH ! AND ,PS...YOU CAN ALSO RIGHT CLICK, THEN CHOOSE EXPLORER AND CLICK ON THAT AND IT WILL TAKE YOU YO ALL THE PLACES THAT THAT PROGRAM HAS ITS FILE. WHICH IS COOL
on Aug 03, 2006
im glad u wrote this .. aol sux .
anway, adaware loads ur pc to the gills with trojans and sometimes even changes ur clock so ur pc will will think its way out a sync.
spybot is good but all these freakin places load us up with spyware and still after all thes eyrs noting to be done.
kaaza .omg! hundreds of worms,crawling all over my pc.
on Aug 23, 2006
you realize viewpoint media player just plays flash things on the internet? It's not actually spyware. You are retarded.
on Aug 23, 2006
All you did was scare a bunch of people and waste their time trying to delete some player. If you don't want to use it then don't use aim. There are plenty of other (better) IM services out there, but it's shit like viewpoint that funds aim. Not that im saying viewpoint is good, it's not. It doesnt do anything for me. But you shouldn't have made it out to be such a huge problem. It's not spyware, it's just a waste of a few Megabytes. Oh and I'm pretty sure it tells you it's going to install viewpoint.
on May 21, 2007
This is what it leaves behind.


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