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Stupid Freaking Auto Installing Spy/Software
Published on October 26, 2003 By russellmz In Personal Computing
I was merrily scrolling through my Add/Remove programs list trying to free some hard drive space by deleting unused programs. I am a virtual packrat, hoarding programs "just in case", or "maybe one day I'll use it". Towards the end I see a program called Viewpoint Media Player. Never downloaded and installed this. Never saw it before. Immediately I knew it was some junk spyware program that somehow got onto my system and didn't get caught by my spyware deleting programs.

So, like any sensible person with a question and an internet connection, I headed to google.com. There I eventaully got to an anti-spyware page that said Viewpoint was bundled with the new version of AIM, which I had downloaded some weeks ago.

Damn. It.

The AIM(AOL Instant Messenger) installer didn't say anything about other programs being installed on my computer. Most likely my firewall stoppped it from sending any random info out but I can't be sure what the damn thing has done.

Here is my privacy policy: I do not want any type of crap on my computer unless I specifically OK it. I do not want anything installed without my permission. I don't want some poorly programmed piece of crap crashing my computer, changing my bookmarks and homepage, and making itself part of the operating system so I can't delete it without instructions from the internet. I do not want programs that record what I am doing. I don't want programs accessing the internet at random intervals to send data to its home servers. I don't care if "At no point is the CUID connected to a user's name, email address, or other personal contact information". I don't freaking believe what is written in the privacy policy (which I didn't even get a chance to read since it installed without my knowledge), nor do I trust your abilities to safeguard my personal data even if you are telling the truth.

When can you install something on my computer? If you get within arms length distance of my computer and can install it before I cave your head in with a baseball bat, then I will allow it.

Anyway, I went to Add/Remove programs, highlighted it, and hit Remove.

Then I went to my file search utility and told it to look for anything with the name "Viewpoint". There were two or three separate folders still on my hard drive with the Viewpoint name. Lazy pieces of crap were too freaking lazy to program the remove utility properly and actually have it REMOVE the damn program. I had to delete the folders manually after making sure that nothing important was in them. Most likely AIM will still function normally over the next few days but now I have a nagging what-if to deal with. F--kers. The both of them.

That is why I like freeware but not adware or spyware. Freeware is usually all about respecting the user. Consider: I have a popup blocker, server proxy that stops internet ads and other annoying internet inventions like auto-playing looping music and scripts that change your bookmarks. I have a firewall. I never download any program unless I am sure it is an official patch/program or that it is a widely known and used freeware program. Yet this thing still got onto my computer and I haven't noticed it for days or weeks. Makes me wonder how many computers are now happily sending info to their home servers. Don't worry too much. I'm quite sure the spyware authors are hard at work making sure that "At no point is [your] CUID connected to a user's name, email address, or other personal contact information".

addendum:
Some people are still having problems even after they delete Viewpoint. The only thing actions I can recommend is after going to Add/Remove and removing Viewpoint to go to Start > Find > Files & Folders and search for "Viewpoint". Delete anything in there that you think is part of the Viewpoint Media Player program. If you still have problems try these spyware removing programs:

Spybot
Adaware

Comments (Page 9)
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on Feb 10, 2005
I hate AOL and I don't know why I let my son and spouse talk me into letting them us it...
I really do not like companies taking liberties in that way...
Thanks for the the great article JoeUser.com
on Feb 10, 2005
Thanks for the info on viewpoint. I've been trying to figure out what things I can delete from my computer. when I hit cntl-alt-del to see what programs are running, there must be 10 to 12. Viewpoint happened to be one of them! Thanks. I'm going to start googling to see what else is running and how to get rid of it!
on Feb 11, 2005
I have the ULTIMATE solution for everyone:

DON'T USE AOL!

Everyone knows AOL software is bloated and full of unwanted crap. And they charge way to much.
on Feb 15, 2005
You are the stupid one!
Viewpoint Media Player is a Player which is very important plugin for browsers to show 3-d content.
on Feb 18, 2005
It also adds an active x control if I am not mistaken.
on Feb 20, 2005
This media player is needed for parts of the AOL desktop.
on Mar 07, 2005
Thank you Joe User !!!! I agree totally with the feelings expressed about Viewpoint here. So, who is Viewpoint ? Are they part of AOL? If so, I will discontinue AOL service.
on Mar 08, 2005
Hey russellmz2 I just used System Mechanic and found Viewpoint in the Progy Uninstal list I googled it and found this artical and Must say thank you very much Im gonna delete it and stuff Bleh And Uh i just got into this kinda thing and im wondering what Progs I should get to get rid of these pests and well Im so new i have no clue what im doing I just really need this comp to stay in good condition Cuz im not gonna get any new ones in my room anytime soon OH and So far i have Ad aware Spyware doctor System mechanic regristy machanic and privacy guradian Demos I cant decide on which i should go buy Meh
on Mar 12, 2005
Russell, thank you for articulating so accurately the rage I felt when I saw I had this rubbish Viewpoint on my PC, too. I agree with all your sentiments and thank you for your advice re getting rid of it.
on Mar 14, 2005
I found Viewpoint Media Player on my laptop the way you did. Then I also went to google.com and found your comments. Thanks for the help!
on Mar 14, 2005
I found Viewpoint Media Player on my laptop the way you did. Then I also went to google.com and found your comments. Thanks for the help!
on Apr 01, 2005
VMP is also loaded on your system when you install Adobes Atmosphere player plugin for Acrobat 6.
I found all the files on my system and I avoid AOhell like the plague.

VMP has NO redeeming value to me, I dont have the desire to view products and/or 3D models in realtime, if I did I Know that there are better viewing programs that I DECIDE to use, not some driveby downloaded program.
on Apr 08, 2005
The article about crappyViewpointMediaPlayer is right on target. I'm also trying to
find out what the hellisit and how to get rid of it! I dont want anything on my
computer lurking around doing secret stuff. Like it says on my desktop,
MY COMPUTER, not for use by some bozo.
on Apr 18, 2005
Like others in this list, I was very annoyed when my work computer began displaying the VPM 'update' message. While I eventually found it easy to remove, I was annoyed/concerned enough to be curious, which eventually led me HERE (and there).

After a liitle bit of research, VMP appears to be a legitimate program, although I am concerned that ANY program I am unfamiliar with could be installed without my knowledge.

I have seen other programs, like RealPlayer, reset the RealSched program to automatically load at startup every time they get used. And this also annoys me. Having experienced many performance and lockup problems in the past, I am very anal about what gets loaded at startup.


But perhaps programs like VMP and RealSched will become more commonplace as time goes on, and our systems get faster, and we can stop being so paranoid about this. I can remember a time when I would download dozens of plugins - until I grew paranoid and then wouldn't allow any of them to be installed. When was the last time you allowed a website to download and install that new activex-thingy? I'm leary about letting Microsoft's website do that.

So how does a new software startup convince people to download and install their great new movie-viewer (or whatever), since most people today won't allow such a thing? After all, we already have RealPlayer, MediaPlayer, Flash, QuickTime, etc. How can even experienced (much less novice) users keep track of it all?

So how do they do it? They make agreements with big companies who don't want to license older (possibly more expensive or crippled because they are established) technologies to deliver the user experience, and, as part of the agreement, here's how we can sneek it in there (fill the rest in because I don't know how they did it), etc.

So, I understand the motives (I think). And I understand from my own past behaviour that I would be slow to allowing yet another 3rd party browser add-in to be downloaded and installed, just to view some whiz-bang marketing demo.

The thing that most concerns me is that, even if a legitimate company has a legitimate reason to install a VMP (or whatever), it opens the door to allowing MY OWN PC to run 3rd party programs at startup that I did not agree to or even have a chance to say NO to. This is simply NOT OK.

If there is no practical way to make STEALTHWARE installation illegal, the marketplace of rational and considerate ideas should complain to as many public forums as possible: Do NOT install a program to run at startup without asking for and receiving my permission in an easy to see, understand, and use way.
on Apr 18, 2005
For FAQs about VMP, from their website:

www.viewpoint.com/installer/v4/html/vmp_faq.html
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