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Stupid Freaking Auto Installing Spy/Software
Published on October 26, 2003 By russellmz In Personal Computing
I was merrily scrolling through my Add/Remove programs list trying to free some hard drive space by deleting unused programs. I am a virtual packrat, hoarding programs "just in case", or "maybe one day I'll use it". Towards the end I see a program called Viewpoint Media Player. Never downloaded and installed this. Never saw it before. Immediately I knew it was some junk spyware program that somehow got onto my system and didn't get caught by my spyware deleting programs.

So, like any sensible person with a question and an internet connection, I headed to google.com. There I eventaully got to an anti-spyware page that said Viewpoint was bundled with the new version of AIM, which I had downloaded some weeks ago.

Damn. It.

The AIM(AOL Instant Messenger) installer didn't say anything about other programs being installed on my computer. Most likely my firewall stoppped it from sending any random info out but I can't be sure what the damn thing has done.

Here is my privacy policy: I do not want any type of crap on my computer unless I specifically OK it. I do not want anything installed without my permission. I don't want some poorly programmed piece of crap crashing my computer, changing my bookmarks and homepage, and making itself part of the operating system so I can't delete it without instructions from the internet. I do not want programs that record what I am doing. I don't want programs accessing the internet at random intervals to send data to its home servers. I don't care if "At no point is the CUID connected to a user's name, email address, or other personal contact information". I don't freaking believe what is written in the privacy policy (which I didn't even get a chance to read since it installed without my knowledge), nor do I trust your abilities to safeguard my personal data even if you are telling the truth.

When can you install something on my computer? If you get within arms length distance of my computer and can install it before I cave your head in with a baseball bat, then I will allow it.

Anyway, I went to Add/Remove programs, highlighted it, and hit Remove.

Then I went to my file search utility and told it to look for anything with the name "Viewpoint". There were two or three separate folders still on my hard drive with the Viewpoint name. Lazy pieces of crap were too freaking lazy to program the remove utility properly and actually have it REMOVE the damn program. I had to delete the folders manually after making sure that nothing important was in them. Most likely AIM will still function normally over the next few days but now I have a nagging what-if to deal with. F--kers. The both of them.

That is why I like freeware but not adware or spyware. Freeware is usually all about respecting the user. Consider: I have a popup blocker, server proxy that stops internet ads and other annoying internet inventions like auto-playing looping music and scripts that change your bookmarks. I have a firewall. I never download any program unless I am sure it is an official patch/program or that it is a widely known and used freeware program. Yet this thing still got onto my computer and I haven't noticed it for days or weeks. Makes me wonder how many computers are now happily sending info to their home servers. Don't worry too much. I'm quite sure the spyware authors are hard at work making sure that "At no point is [your] CUID connected to a user's name, email address, or other personal contact information".

addendum:
Some people are still having problems even after they delete Viewpoint. The only thing actions I can recommend is after going to Add/Remove and removing Viewpoint to go to Start > Find > Files & Folders and search for "Viewpoint". Delete anything in there that you think is part of the Viewpoint Media Player program. If you still have problems try these spyware removing programs:

Spybot
Adaware

Comments (Page 8)
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on Jan 03, 2005
thanks for this info! i have been puzzled myself seeing this software in my machine when i never installed it in the first place. i hope by removing it it fixes the problems i've been having with my laptop.
on Jan 03, 2005
Guys, I have news for you... That viewpoint crap is also located in your REG file....I followed Jpes instructions and was ELATED that the B>S was gone from my computer, but something told me to check my REG Directory and what do you know, it' was still there, so I deleted it. I don't want to give instructions to delete because ike alot of you guys I am also a novice and if you delete the wrong file(s) from the REG, it may stop your computer from working... Goodluck!
on Jan 10, 2005
I don't get this. Why is everyone saying that VMP is a spyware?

As far as I know, VMP is part of AIM that helps us view "superbuddies," and actually does stuff like showing pictures, medias, etc.

Appreantly, AIM would malfunction if you deleted the program.
Information about VMP might have been embeded in Privacy Policy of AIM-which people usually do not pay much attention to...

I definitly should do more reasearch on this or ask AIM themselves!
on Jan 10, 2005
ive just done a system scan with Spybot, and Adaware.
Its either VMP is not a spyware at all, or maybe VMP is highly elusive spyware.

I don't know who or what to believe.
Does anyone have any reasonable explanation for this.

on Jan 11, 2005
I noticed viewpoint trying to get out of my system. Thank goodess for hardware/software firewalls. Checked it. It had installed
8 minutes previously when I had been doing nothing except surfing wnd.com and msnbc.com (and links from them). Based on this site and others I killed/uninstalled it. VMP directory was harder. checked msconfig- nothing. checked services - nothing. checked run etc in regedit -nothing. Did a search in regedit for viewpoint. Exported/then deleted 10 keys directly related to viewpoint. Noticed an associated hook "metastream". verified association. exported/then deleted 7 keys. Finally was able to delete VMP directory with all IE windows closed.
Summary:
I have a fairly tight system though obviously not tight enough or I would have seen this dl. I am quite paranoid about programs running on my system. And check thoroughly every couple of days. Not sure how everything allowed it to slip in since download on demand is NOT on. Likely an Activex script from what I thought was a legitmate website. Since I had about 10 IE windows opened, it is not obvious which one it came from and I really don't want to have eliminate that much crapware again tonight. I signed nothing and saw no indication anything other than 'normal' web files were being sent to my system by browsing. Sadly I still have no clue which site gave me this gift or they would feel my ire. If you have the tech knowledge I suggest plumbing regedit to remove the hooks to eliminate error messages.
It may not be spyware persay but without a doubt it IS crapware.
Its a terrible shame we can't charge them rent for using our processors. ahh well.
on Jan 11, 2005
Addendum
It would appear simply using Adobe acrobat to view the CBS report dl'd viewpoint. I have tightened Acrobat so that hopefully
"fingers crossed' it won't dl that again.
edit->preferences-> internet -> uncheck Allow speculative downloading in the background
edit->preferences-> javascript -> uncheck Enable Adobe javascript
edit->preferences-> Trust manager -> atmosphere to prompt

Atmosphere is the most likely way VMP got installed bypassing my filters
Currently I am not interested in suing anyone though that may change.
Though I am not holding my breath, I would like payment from Viewpoint for my time in removing their program from my system. It has taken 2 hours. From finding the problem; assessing; diagnosing; and eliminating every tentacle. My rate is $55/hr to corporations. Viewpoint owes me $110 for assisting them in the removal of their flawed and surrepticious software.
on Jan 11, 2005
Do you think I should delete VMP?
VMP probably is a crapware, but without it I would see constant error messages(Not that it would malfunction or anything...)

God I hate AOL!!
on Jan 12, 2005
I was getting a 'viewpoint update' window on the bottom right hand of my screen, with no way out but to accept (ie no 'x' or close button). I did not press the update button, but left it on the screen pending further research.
I read your article about uninstalling (of course i never agreed to install in the first place) and then did a 'remove' from control panel. That made the window go away.
I then did a search on viewpoint files, and found that when I had installed Netscape a while back, Viewpoint was one of the plug-ins. I haven't used NS in several months. I also found a couple of files (from yesterday and today) called 'collected data' which had complete profile of my programs and other things, I think from the registry, although I'm not sure.
I deleted the folders and program files that were left over from VP, so time will tell what happens.
I guess the important thing I learned was that the plugin was installed with NetScape. I do NOT use AOHELL, but once I went to www.aol.com to try and help someone pick up their mail. I dont know if that's related.
Oh, and I have AdAware and Norton AV 2005 installed and updated, and neither of them detected VP.

joan
on Jan 13, 2005
hey werewolf:

i looked up sites containing the term "login.oscar.aol.com" on google. looking over the search entries it appears to be the legit aol login server. has phrases like 'to block AIM deny access to login.oscar.aol.com' and 'new aim accounts will go to login.oscar.aol.com' and 'login.oscar.aol.com is an alias for aol'.

http://www.google.com/search?hl=en&lr=&sa=G&q=%22login.oscar.aol.%2Bcom%22

on Jan 24, 2005
I could have written this article word for word. I mean, it is for this exact reason that I found this page in the first place. So I;ll just add my " marks here. Thanks.
on Jan 24, 2005
what a rip.
on Jan 27, 2005
I ended up signing up for AOL Express (?), which is a way to hook in from the internet. I got my screen name and password without having to install anything from AOL. Easy Message is great!!
on Jan 31, 2005
Just wanted to say thanks. I was clearing space & searching for spyware & came across viewpoint. I didn't know what it was until I did a google search on it & your site came up 3rd or 4th on the site list. Everything you said was exactly what I went through. Take care!
on Feb 04, 2005
Thanks, russellmz

I ran into veiwpoint accidently, as zonealarm caught it trying to access the internet. I denied permission as I didn't reconize it either, nor installed it. Goggle led me to this thread, which I appreciate.

By the way, spybot nor adaware found it to be spyware when I ran them.

I will use your advice in getting rid of it.

I am now a firm believer in firewalls, antivirus and spyware programs

Thanks again,

Woodlw
on Feb 04, 2005
GET RID of AOL. It's the worst internet program out there. I have not used it for years because I found out it puts all kinds of crap on your pc. There are lots of simple ISPs out there to get you on the net and then you can go anywhere you want without someone looking over your shoulder.

AOL is just a crutch for people who are not familiar with how the net works.

Good Luck

Woodlw
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