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Stupid Freaking Auto Installing Spy/Software
Published on October 26, 2003 By russellmz In Personal Computing
I was merrily scrolling through my Add/Remove programs list trying to free some hard drive space by deleting unused programs. I am a virtual packrat, hoarding programs "just in case", or "maybe one day I'll use it". Towards the end I see a program called Viewpoint Media Player. Never downloaded and installed this. Never saw it before. Immediately I knew it was some junk spyware program that somehow got onto my system and didn't get caught by my spyware deleting programs.

So, like any sensible person with a question and an internet connection, I headed to google.com. There I eventaully got to an anti-spyware page that said Viewpoint was bundled with the new version of AIM, which I had downloaded some weeks ago.

Damn. It.

The AIM(AOL Instant Messenger) installer didn't say anything about other programs being installed on my computer. Most likely my firewall stoppped it from sending any random info out but I can't be sure what the damn thing has done.

Here is my privacy policy: I do not want any type of crap on my computer unless I specifically OK it. I do not want anything installed without my permission. I don't want some poorly programmed piece of crap crashing my computer, changing my bookmarks and homepage, and making itself part of the operating system so I can't delete it without instructions from the internet. I do not want programs that record what I am doing. I don't want programs accessing the internet at random intervals to send data to its home servers. I don't care if "At no point is the CUID connected to a user's name, email address, or other personal contact information". I don't freaking believe what is written in the privacy policy (which I didn't even get a chance to read since it installed without my knowledge), nor do I trust your abilities to safeguard my personal data even if you are telling the truth.

When can you install something on my computer? If you get within arms length distance of my computer and can install it before I cave your head in with a baseball bat, then I will allow it.

Anyway, I went to Add/Remove programs, highlighted it, and hit Remove.

Then I went to my file search utility and told it to look for anything with the name "Viewpoint". There were two or three separate folders still on my hard drive with the Viewpoint name. Lazy pieces of crap were too freaking lazy to program the remove utility properly and actually have it REMOVE the damn program. I had to delete the folders manually after making sure that nothing important was in them. Most likely AIM will still function normally over the next few days but now I have a nagging what-if to deal with. F--kers. The both of them.

That is why I like freeware but not adware or spyware. Freeware is usually all about respecting the user. Consider: I have a popup blocker, server proxy that stops internet ads and other annoying internet inventions like auto-playing looping music and scripts that change your bookmarks. I have a firewall. I never download any program unless I am sure it is an official patch/program or that it is a widely known and used freeware program. Yet this thing still got onto my computer and I haven't noticed it for days or weeks. Makes me wonder how many computers are now happily sending info to their home servers. Don't worry too much. I'm quite sure the spyware authors are hard at work making sure that "At no point is [your] CUID connected to a user's name, email address, or other personal contact information".

addendum:
Some people are still having problems even after they delete Viewpoint. The only thing actions I can recommend is after going to Add/Remove and removing Viewpoint to go to Start > Find > Files & Folders and search for "Viewpoint". Delete anything in there that you think is part of the Viewpoint Media Player program. If you still have problems try these spyware removing programs:

Spybot
Adaware

Comments (Page 4)
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on May 27, 2004
being the anti-virtual packrat that i am, i check the "add or remove programs" list about every week (got i hate xp, but i must say, that is nice). after downloading the new aim, i see this viewpoint thing thinking to myself, "i didn't download this...", so to google i went, found some sites, clicked, and there i was. so i'm on viewpoint's main page, for a grand total of less that one second, and i get one of those stupid error boxes that have you close the program with the encountered error. i figure it's a fluke, so i try it again ...and end up doing it three more times, just because i like to hear it from who made it, but my dislike for this mysterious program that i did not install was outwieghing my troublesome tendency to be overly mellow. did the google thing again, and saw the little blurb from your site, "JoeUser.com: Crappy Viewpoint Media Player", and immediately felt inclined to visit. i did. and now, i'm quite content. it's things like complaining that make out hard drives a better place to be. thanks russel, peace out!
on May 27, 2004
oh, and anonymous al- word. i love it when people feel so very inspired to act like pricks towards the kniving idiots in bad buisness. keep up the good work .
on May 28, 2004
glad you liked the article. the amusement i get from the fact my article's title made it to the number 3 spot on google's list of results for "viewpoint media player" makes it all worth it.
on Jun 03, 2004
i also am constantly checking my add/remove programs list and on the lookout for spyware -- ....have had aim for a while now, only used it a couple of times, but last night downloaded kazaa, let spybot remove the "junk", then found the program wouldn't run -- who cares? don't need it that bad, so uninstalled kazaa - only after downloading kazaa (the latest version i guess) did i notice that blue arrow and the viewpoint programs mentioned. so beware of kazaa - personally i'm sure that's where i got it from. since i also like to know EXACTLY everything that is on my computer, i see from all the previous comments about the pervasive nature of this crap that i have a LOT of work ahead of me ferreting out all viewpoint references - but i'll do it! thanks to joeuser and all above for the help and indications of where to look.
on Jun 14, 2004
Yeah.. all this was brought to my attention because a local program on my laptop stopped it's execution from going out to the web and doing something. So it's most definitely spyware since my local program popped up and said "program at path X is trying to execute. What do you want to do?" I'm like what?? So I say terminate a then I begin my google search like most of you here. I notice that it seemed to "activate" because I was on a site with a banner ad for the Viewpoint viewer. It mentioned something about try to get some new cursors or something. What a pos..
on Jun 14, 2004
I noticed the same thing about Viewpoint........where the hell did it come from...I delete it from ADD/Remove Programs...and Program Folders..ten minutes later its back......I block the zoomview.dll from Viewpoint folder file with my firewall.....I get knocked off the internet and unable to get back on unless I allow internet access to that file........I once actually opened the program(unable to since)......and what appeared on my screen was a very hi-tech program similat to Windows xp Movie maker......
on Jun 14, 2004
Everyone here mentions spyware...when I opened the program and it ran.....like I said... it was a high tech video program.....has anyone else opened and ran the damned thing?
on Jul 15, 2004
this si the MOSt annoying thing I have come across...I reguralry delete the thing but it keps popping up. does anyojne know if I write to joe amato, the head & ceo, will that do any good? maybe send hi a slice of week-old-in-the-sun stinky cheese, cause that is wht I think of this sheet.
on Aug 10, 2004
BTW, great thread. I, too, found it googling "viewpoint". So, from what I can gather, it's safe to go ahead and delete anything found named "viewpoint" when I search for v/point on Find Files or Folders? My computer is old, and I try to delete all the un-needed carp I can; I need all the space I can get! Thanks again, Joe, for the great info.
on Aug 18, 2004
I found this site while looking for info on how to repair my installation of viewpoint. Somehow one of the media files related to it became corrupted and now my desktop in AOL looks like crap! ugly & brown and the image is incomplete. AOL uses the viewpoint media player for the delivery of those cool themes that everyone uses in AOL & AIM...all the custom buddy sounds that other people have that you hear too...and the cool desktop backgrounds in the AOL prog. Recently for some unknown reason, my player disappeared...and took part of my background with it. Reinstalling it had no effect and didn't fix my problem. Now I am stuck trying to download a new copy of AOL over a 33.6k dialup connection....this will take forever! I wish someone had some info on how to repair it correctly instead of just how to remove it.
on Aug 24, 2004
I was interested in your plight with Viewpoint....I too have this rubbish on my PC...however!...unlike you I am unable to delete the program as it refuses to allow deletion...how did you manage to delete yours?...I've tried Adware and spybot ...also Spy Doctor so none of these were any good at their job...I am back to staring at this piece of junk that is insistent on sitting there scoffing at me!...any ideas?
on Aug 28, 2004
I was much interested by all this, and I went through my Mac folders.

The following MacOs X.2.8, folder was empty :
Users>name>Library>Preferences>Viewpoint
But I know that a part of the system items is invisible.

I loaded a software that seemed useful, not knowing it was from AOL which I will never use because I am aware of its spying. That software is FindFont. I haven't used it yet as I am too busy for the moment.
But reading inside the Preferences items I saw, in the item
Users > name > Library > Preferences > Explorer > Downloads.html
this address : A HREF="http://users.aol.com/AlStaff/MacSoftware/FindFont.sit" within the line about this FindFont software. Now I know I loaded an AOL software.
I did not use AOL but I will neither use FindFont which come with or from AOL.
on Aug 31, 2004
I found all of the files in restore points after I deleted everything I could find. Think about deleting restore points, addware timers reinstall after a lenght of predeterminde time good luck fining them all ....
on Sep 01, 2004
A good way to prevent Viewpoint from creating a new folder each time AOL loads up is to delete the folder " C:\Program Files\Viewpoint ", then go to " C:\Program Files\ ", right click on an empty space, go to New, Text Document, rename it to Viewpoint, Click Yes, right click the on the newly created file Viewpoint, click on Properties, place a tick in the Read-Only box, click Ok. This should stop AOL or any new AIM installation/upgrades from reinstalling Viewpoint in the future.
on Sep 13, 2004

Thank you! It was hijacking my system.
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